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Fine-tuning

Fine-tuning updates model weights using examples or feedback so the model performs a defined task or behavior more consistently.

A support classifier repeatedly confuses two company-specific categories. You have thousands of reviewed examples, a stable label definition, and an eval set. Fine-tuning may improve that repeated decision.

Need Better starting point
Current product policy Retrieval from the governed policy source
Consistent JSON or house style Schema and prompting, then fine-tuning if measured failures remain
New private fact for one customer Context or retrieval
Stable specialized classification Fine-tuning may fit

OpenAI’s model-optimization workflow starts with evals, improves prompts, and uses fine-tuning where the measured task benefits.1

“Fine-tune last” is a useful default, not a law. Fine-tune when the behavior is stable, the data is good, and the expected quality, cost, or latency gain justifies training and maintenance.

  1. OpenAI, model optimization.